Case Study: Scaling High-Performing Insurance Teams Across Borders
A global insurance group approached Acumen with a critical challenge: attracting and hiring specialized insurance talent in the US and Bermuda across key functions, including:
- Insurance & Reinsurance Accounting
- US Finance Support
- Actuarial Services
- Audit and Risk
Traditional hiring models and outsourcing hubs weren’t delivering the quality or efficiency they needed.
Project Example
We began with interim support as a proof of concept. Once proven, we transitioned to a permanent outsourced model, onboarding 10 professionals. Today, the client team has grown to 25 high-performing staff members in a collaborative office environment. The client now has plans to scale to 100 staff members in 2026.
The Impact
- Significant cost savings
- A thriving, performance-driven culture
- Seamless integration with the client’s global operations
Why Acumen South Africa?
Our model offers a compelling alternative to traditional in-country hiring and large outsourcing hubs. Clients consistently report superior outcomes in terms of quality, communication, and efficiency when working with our South African teams.
South Africa’s time zone alignment with key markets, combined with its strong educational standards and excellent English communication skills, enables seamless collaboration and delivery. This makes Acumen South Africa Resources a cost-effective, high-performance solution for companies seeking scalable talent without affecting internal processes or compromising on quality.